HOME, Inc. is Hiring!

Program Director Job Description

ORGANIZATION OVERVIEW:
Founded in 1967 through the efforts of citizens concerned about the lack of decent, affordable housing, Home Opportunities Made Easy, Inc. (HOME, Inc.) is the oldest private, non-profit housing organization in Des Moines.  HOME, Inc. believes that quality, affordable housing provides the foundation that enables people to stabilize and improve their lives.  HOME, Inc.’s mission is to create opportunities for quality affordable housing through the development of affordable housing, revitalizing low-income neighborhoods, counseling individuals and families so they obtain and retain housing, and providing education to tenants and landlords to improve rental relationships.

JOB SUMMARY: 
To provide leadership and overall day-to-day management of housing counseling and education services.

REPORTS TO: 
Executive Director

CLASSIFICATION:
Full-time, exempt

REQUIRED QUALIFICATIONS: 
1. Bachelor’s degree in human services, social work, counseling, or related field.
2. At least two years of professional human services experience in a supervisory/program management role.
3. Experience writing and managing grants including goal setting, outcome measurement, and budgeting.
4. Current HUD Housing Counseling certification or ability to obtain certification within 12 months of employment.
5. Strong leadership, problem-solving, communication (verbal and written), and decision-making skills.
6. Good character, integrity, patience, and adaptability.
7. Ability to establish and maintain positive working relationships with staff, program partners, clients, and volunteers.
8. Valid driver license and clean driving record.
9. Ability to work occasional nights and weekends.
10. Proficient with Microsoft Office software. 

PREFERRED QUALIFICATIONS:
1. Advanced degree in human services, social work, counseling, or related field.
2. Knowledge of housing issues, laws, and services in Central Iowa.
3. Knowledge of lending criteria and practices preferred but not required.
4. Experience working with low-income individuals and families, including both short- and long-term case management.
5. Bilingual Spanish/English language proficiency preferred but not required.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS
Ability to walk, run, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry up to 50 pounds, perceive depth, operate a motor vehicle, and operate motor equipment. Conditions may include working inside and outside for several hours, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, and traveling by car, van, bus, and airplane. Equipment (machines, tools, devices) used in performing the essential functions may include computer and related equipment, calculator, copier, fax machine, telephone, and automobile.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills & duties listed are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


ESSENTIAL FUNCTIONS:
1. Program Administration
Identify, develop, and implement new services and activities to meet the needs of HOME, Inc. clients.
Ensure all programs are implemented in a manner consistent with local/state/federal law, HUD standards, and HOME, Inc. policies and values.
Evaluate effectiveness of CHSP at regular intervals and implements necessary changes in order to maximize impact.
Manage the measurement and reporting of CHSP outcomes. Compile, interpret, and summarize data for reports as needed.
Develop and maintain program procedures and policy manuals as needed.
Develop and maintain positive relationships with CHSP funding sources and assist in the preparation of grant applications.
Assist in the preparation of an annual budget for CHSP.
Attend all relevant meetings, events, and activities.
2. Staff Supervision and Support
Assist in advertising available positions within the CHSP department.
Identify and interview qualified candidates for open CHSP positions.
Develop and implement effective on-boarding and training practices for new CHSP staff members.
Supervise/mentor CHSP staff and create a culture of mutual respect/support within the department.
Provide regular and constructive feedback to CHSP staff on their job performance.
Serve as a knowledgeable and skilled reference for all HOME, Inc. staff on housing issues, laws, and services in Central Iowa.
3. Counseling and Case Management
Demonstrate sensitivity and respect for all clients and the community at-large while adhering to the principles of equal and fair housing.
Recruit/assess recommended clients for HOME, Inc. housing options based on client needs, goals, and personal/family choices.
Develop a comprehensive Homeownership Action plan and provide extended case management, counseling, financial coaching, advocacy, and other services as needed/appropriate in order to become mortgage ready.
Prepare and monitor compliance with all program agreements (general, financial, housing expense, repair/rehab) between clients and HOME, Inc.
Develop a working knowledge of regulations/laws (local, state, and federal) which affect housing and other agencies/programs which provide assistance to individuals with housing-related problems.
Establish and maintain relationships with partner agencies in order to maximize client success. 
Maintain accurate records of clients and services provided.
4. Public Relations
Work to inform tenants, landlords, and homebuyers on their rights and responsibilities through educational sessions, written educational materials, and attendance at community events.
Function as an expert resource on housing conditions/issues in Central Iowa and advocate, at local and state level, for laws, programs, or services which would benefit HOME, Inc. clients. 
5. All other duties as assigned.
SALARY & BENEFITS:
Depending on qualifications.
Additional benefits include an insurance plan covering health, vision, and dental, paid vacation and sick leave, employer sponsored training and professional development, and a 401(k)-retirement plan.

APPLICATION PROCESS: 
Submit cover letter, resume, and three professional references to staff@homeincdsm.org with ‘Program Manager Application’ in the subject line. All applications must be received by December 13, 2019 for guaranteed consideration.

HOME, Inc. is an Equal Opportunity Employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.




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